Mandarin Oriental, Santiago, Santiago - Reviews, Room Options & Prices 2025

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About the Hotel

Kennedy Avenue #4601, Santiago, Chile, 756-0994

Mandarin Oriental, Santiago, situated in Las Condes financial district, features 310 spacious rooms with Andes Mountains views and stands as the only hotel in the city with lush gardens and the biggest swimming pool style lagoon with waterfall.

Elegant Room Features

Polished wood, modern carpet and neutral color hues define the rooms at Mandarin Oriental, complemented by marble vanities and walk-in showers. The private bedrooms feature king beds, elegant wood floors, and spacious bathrooms with bathtubs and dressing rooms.

Diverse Culinary Offerings

Japanese-Peruvian chef Juan Ozaki creates acclaimed dishes at Matsuri, while Senso offers Italian cuisine with homemade pasta in indoor and alfresco settings.

Premium Wellness Services

AKO Wellness & Spa combines modern knowledge with Mapuche techniques, while the exclusive Club Lounge provides dedicated facilities for Club room guests.

Prime District Location

The Las Condes district, home to Mandarin Oriental, Santiago, offers a mix of high-rises, green spaces, and shopping streets, positioned in the heart of city's commerce and tourism.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Panoramic Suite

Max:

2 persons

141 m²

Bathtub

room details

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Deluxe Room

Max:

3 persons

52 m²

Bed options:

1 King Size Bed

room details

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Deluxe Twin Room

Max:

3 persons

52 m²

Bed options:

2 Single beds

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Getting around

A guide to all available transportation options

City Center

Santiago 1.8 mi

Airports

Arturo Merino Benitez (SCL) 16.7 mi

Aerodromo Rodelillo (VAP) 79.1 mi

Metro stations

Escuela Militar3700 ft

Manquehue4600 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Golf course

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's menu

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Massage

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Location

Kennedy Avenue #4601, Santiago, Chile, 756-0994

Map view

street view

Kennedy Avenue #4601, Santiago, Chile, 756-0994

City landmarks

Parks

Araucano Park

2200 ft

Nueva Costanera 3736

Chinchin street drummers

1.0 mi

Parks

Bicentenario Park

1.4 mi

Mall

Mall Parque Arauco

3500 ft

Tower

Sky Costanera

1.6 mi

Av. Pdte. Riesco 5330

KidZania Santiago

3600 ft

Museums

Fashion Museum Foundation

2600 ft

Church

Iglesia de San Vicente Ferrer Los Dominicos

3300 ft

Church

Iglesia La Inmaculada Concepcion

3400 ft

Gallery

Museo Ralli

3800 ft

O'Brien 2244 (Vitacura)

Museo del Presidente Pinochet

3500 ft

Avenida Andres Bello 2457

Gran Torre Santiago

1.6 mi

La Pastora

Paseo de las Esculturas

4600 ft

Mall

Falabella

2300 ft

Parque Araucano

Selva Viva

2600 ft

Parque Araucano

2600 ft

Mall

Apumanque Mall

1.1 mi

Golf Course

Club de Golf Los Leones

3300 ft

Unimarc

2100 ft

Monumento al General Rene Schneider

2200 ft

Shopping Area

Paseo El Tamarugo

2300 ft

Events

Casacor Chile

2300 ft

Gallery

Patricia Ready Galeria de Arte

1.0 mi

Shopping Area

SubCentro Las Condes

3900 ft

Hoyts

2700 ft

Escuela Militar del General Bernardo O'Higgins

2900 ft

Shopping Area

Casacostanera

5100 ft

Broadway Theatre

Teatro Municipal Las Condes

1.4 mi

Museums

Museo Interactivo Audiovisual MUI

1.3 mi

Square

Plaza Peru

1.1 mi

Nearby

Monumento al General Rene Schneider

800 ft

Restaurants

Senso

900 ft

Avenida Presidente Kennedy 4601

Matsuri

400 ft

Avenida Presidente Kennedy # 4601 En el Mandarin Oriental

Catae Restaurant

1300 ft

Avenida Presidente Kennedy 4700

Shinsei

1200 ft

Avenida Presidente Kennedy 4700 Vitacura

Restaurant Aquarium

1100 ft

Avda Kennedy 4570

SkyBar Cofa

1000 ft

Avenida Presidente Kennedy 4700 Renaissance Santiago Hotel

The Glass Restaurant

1400 ft

Avenida Presidente Kennedy 4422 Hotel Cumbres Vitacura

Trattoria Rita

1700 ft

Boulevard Parque Arauco Avda Kennedy 5413 Local 369

Etniko

1900 ft

Avenida Alonso De Cordova 4355

La Picanteria Santiago

1900 ft

Alonso de Cordova 4355

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

7.6

Location

8.2

Service

7.0

Dining

8.4

Wally

United States of America, March 2025

6.8/10

I recently spent three nights at Mandarin Oriental, Santiago. and overall, it was a lovely experience. The staff were incredibly warm and helpful, and my room had stunning views of the Andes. While there was some renovation work happening, which created a bit of noise, it didn’t detract from my enjoyment as I spent most of my days exploring the city.

Rooms

8.0

My room was spacious, modern, and well-appointed. featuring large picture windows with beautiful views. The bed was comfortable, and the shower was excellent, though it lacked a door separating it from the sleeping area.

Service

7.0

The staff were friendly and attentive during my stay. I appreciated their effort, though there were occasional lapses in service, particularly regarding my luggage.

Location

9.0

The hotel is in a great location, just a block from a shopping center with plenty of dining options. it's also a short walk to lovely parks, making it convenient for both shopping and relaxation.

Dining

9.0

Dining options were quite good. I enjoyed the breakfast offerings and the executive lounge, which featured delicious food. The staff in the lounge were particularly proud of their culinary creations.

Facilities

8.0

The pool area was beautiful and relaxing. although I found the music selection a bit lacking during my time there, overall, the facilities were well-maintained.

Paul

United States of America, March 2025

7.2/10

My stay at Mandarin Oriental, Santiago had its ups and downs. The location was great and the views were fantastic, which I really appreciated. However, the hotel is currently marred by extensive construction, which made my visit uncomfortable due to the noise and dust. While the staff were friendly and attentive, there were issues with organization and service that detracted from the overall experience.

Rooms

5.0

My room was spacious and had great views, but I noticed several maintenance issues like unfinished repairs and poor furnishings.

Service

6.0

The staff were generally wonderful and genuinely helpful, but at times they seemed disorganized, which affected the service quality.

Location

7.0

The hotel is in an ideal location, walking distance from many sites, but it's not near any subway stops, which can be inconvenient.

Dining

7.0

Dining options were mixed. I enjoyed the Thai restaurant, though I found the main restaurant's menu improved yet still could use more variety.

Facilities

6.0

The facilities, while clean, were hindered by the construction noise and a generally uninviting pool atmosphere due to temperature issues.

Steve

United States of America, March 2025

7.2/10

I had an overall fantastic experience at the Mandarin Oriental, Santiago, with warm and helpful staff and beautiful facilities. The breakfast each morning was superb, and the views of the Andes from my room were stunning. However, I did notice some construction noise during my stay, which was a bit disruptive, and there were a couple of service hiccups at the pool. Despite this, I would still highly recommend this hotel for its comfort and location.

Rooms

9.0

The rooms were spacious and comfortable, with amazing views of the Andes. My bed was truly heavenly, making for some restful nights.

Service

7.0

Most of the staff were friendly and professional, making my stay enjoyable. However, I encountered some delays with poolside service, which was a bit frustrating.

Location

10.0

The hotel's location is truly convenient, right in the heart of Los Condes and close to a large shopping mall. I appreciated being within walking distance to parks and local attractions.

Dining

10.0

Breakfast was one of the best I've had, featuring a full buffet with a fabulous selection. The food overall was delicious.

Facilities

9.0

The facilities, especially the large pool and the beautiful garden, were a highlight of my stay. Everything was clean and well-maintained.

United States of America, February 2025

6.0/10

My stay at the Mandarin Oriental, Santiago was a mix of wonderful experiences and a few hiccups. The hotel is in a prime location with beautiful views of the Andes, and the service I received was generally attentive. However, ongoing renovations caused some noise disturbances, making it somewhat disruptive at times.

Rooms

8.0

I stayed in a spacious Deluxe View King Room with stunning mountain views. The contemporary decor was clean and modern, though the room lighting could've been brighter.

Service

8.0

The staff were incredibly helpful, especially Jaziel, who assisted with arranging excursions and wine tastings at Maipo Valley. However, I experienced a minor issue with room service that was disappointing.

Location

9.0

The hotel is situated in a nice, safe area with fantastic restaurants and shopping nearby. It felt a bit far from the city center, but accessing it was simple via local transport.

Dining

7.0

Dining at Matsuri was a highlight; the Japanese-Peruvian fusion cuisine was really good. However, my room service experience was less impressive, and I found the offerings barely edible.

Facilities

6.0

The pool area is stunning with beautiful gardens, though it was somewhat disappointing that the spa was closed due to renovations. Additionally, the cabana bar staff could use better training.

Robert

United States of America, November 2024

5.0/10

My stay at Mandarin Oriental, Santiago, was a mix of luxury and challenges. The hotel offered stunning views of the Andes and great swimming pool facilities, but I faced significant noise and dust from ongoing construction during my visit, which detracted from the experience. Overall, the staff was friendly and helpful, making the stay more enjoyable despite the drawbacks.

Rooms

8.0

My Deluxe View King Room was spacious and comfortable. it featured a modern bathroom and a amazing view of the Andes. However, I noticed a few housekeeping details were lacking, like having limited towels and basic amenities.

Service

7.0

The service I received was quite friendly, especially from the pool staff. they went above and beyond to ensure my stay was special. However, I felt that management could improve their responsiveness regarding concerns about noise from construction.

Location

6.0

The hotel's location is convenient for accessing major highways, but I found it challenging for tourists. it's not close to subway stops, and walking around the neighborhood can be tough with busy thoroughfares.

Dining

9.0

Dining at Matsuri was a highlight. the sushi was creative and delicious, and the breakfast options were diverse and satisfying. Enjoying meals with great views made the experience even better.

Facilities

7.0

I loved the large pool area. it felt like an oasis in the city. However, the construction work impacted my overall perception of the facilities as it made the atmosphere feel less luxurious.